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I refer to the letter, “ ” (Nov 25), on the pre-sale of tickets for the Harry Styles concert for members of entertainment company Live Nation. The Live Nation membership is easy to sign up for, and is a free subscription that gives fans exclusive benefits such as news and offers on upcoming events and for their favourite artistes. One significant benefit is access to a Live Nation pre-sale, which is when tickets are available online to registered Live Nation members before they go on general sale to everyone. The Live Nation pre-sale is accessible to members who have logged in to their Live Nation account and clicked on their preferred artiste, which will then direct them to a private ticketing page on Ticketmaster. Fans must also have a Ticketmaster account to complete the ticket purchase.  Sometimes, an artiste will also decide to have a fan club pre-sale, which will always run before the Live Nation pre-sale. In the case of the Harry Styles concert, there was no fan club pre-sale.  With every show announcement, Live Nation Singapore also includes instructions on how fans can get this members-only benefit. For more information, go to  Managing Director Live Nation Singapore