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The science of saying no at work

There were once four scientists who decided to take a systematic approach to honing one of working life’s great skills: the art of saying no.

There were once four scientists who decided to take a systematic approach to honing one of working life’s great skills: the art of saying no. With workloads heading to burnout levels of busyness, they agreed that in the space of one year, they would collectively turn down 100 work-related requests and track what happened as a result.