PSA: Singapore Government agencies to use unified gov.sg SMS identifier from 1 July 2024
- by autobot
- June 14, 2024
- Source article
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The has announced a new for all SMS communications used by all government agencies. , members of the public can expect all SMS communications from government agencies to bear a single “ ” SMS sender ID. Previously, each government agency used individual sender IDs unique to their board (e.g. LTA, IRAS, CPF, HDB, ICA, and more). In an official statement to the press, the Singapore Government said that using a single SMS Sender ID would “make it easier for the public to identify authentic government communications sent by SMSes, and safeguard themselves against government official impersonation scams”. The official statement emphasised that SMS remains a crucial platform for government communications to the Singaporean public, due to “widespread adoption of mobile phones”. To prevent spoofing (malicious masquerading) of the gov.sg SMS handle, the Singapore Government has partnered with SMS aggregators, all telco service providers, and their sub-brands that operate in Singapore. The rollout of this single SMS ID starts on 18 June 2024, completing by 1 July 2024. , the following government agencies and services fall under the “gov.sg” single SMS sender ID, even after 1 July 2024. They will . To understand more about this change, you can head to and learn more.