iFixit terminates collaboration with Samsung
- by autobot
- May 27, 2024
- Source article
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Close to two years after announcing to make repairs more accessible, iFixit says it is with the South Korean tech giant. In a blog post, iFixit claims it that made the company doubt Samsung's commitment to making repair more accessible. Not only did iFixit have issues getting parts to local repair shops "at prices and quantities that made business sense", but they also felt . Parts cost so much that most customers rather replace their devices outright instead of repairing them. In short, iFixit thinks Samsung's approach to repairability does not align with its mission. Therefore, iFixit will . In addition, iFixit to develop new self-repair manuals, but it will continue to sell parts and repair fix kits for Samsung devices. In response to iFixit's announcement, Samsung provided Android Authority with the following statement: Samsung is committed to providing quality, accessible device care to our customers with flexible options to suit their needs, including walk-in, mail-in, and “We Come to You” services. For people who would like to take advantage of our self-repair program, we offer Samsung-certified parts, tools, and information for our qualified products in one easy place: , powered by Encompass.
We’re proud of the work we’ve done together with iFixit. We can’t comment further on partnership details at this time. Source: via