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Online property portals have become the go-to marketplace for both home sellers and buyers, offering the convenience of searching property listings based on preset criteria. Despite the benefits it brings, there are also some red flags that affect the user experience. For example, there might be duplicate listings, fake listings by agents fishing for leads, and even sellers testing the market with lofty asking prices, such as the that prompted the government’s intervention. These problems are expected to be addressed with the new resale flat listing (RFL) service on the HDB flat portal, which seeks to create a transparent, reliable, and trusted marketplace for HDB resale flats. The resale flat listing (RFL) service on the HDB Flat Portal offers an additional option for HDB flat owners to list and market their flats for sale. This service can be used either by homeowners or the appointed agent acting on their behalf. To access the full suite of RFL services, sellers would need to have a valid Intent to Sell, while buyers need to have a valid HDB Flat Eligibility (HFE) letter. The listings of resale HDB flats will be integrated with the existing HDB’s data to automatically populate key flat details such as the address, flat type, and floor area. Additionally, users would also have access to information on new BTO flats, a one-stop loan listing service, customisable financial calculators, and details of the HFE letter on a single platform. By providing key flat details, including the original floor plan, the RFL services seek to simplify the listing process, allowing homeowners and their agents to market resale HDB flats more conveniently and seamlessly. It also provides greater assurance to sellers that the prospective buyers engaging them are genuine and satisfy certain minimum requirements, such as being eligible to purchase an HDB flat. While any prospective buyer is able to browse the flat listings, only those with a valid HFE can contact and schedule appointments with the seller. This improves the quality of leads and reduces engagement time with ineligible buyers. Furthermore, sellers would only be able to place one flat listing, which would be verified and prevent any duplicative listing of the same flat. This enhances the accuracy and reliability of the listing service. To start listing your HDB flat for sale, log in to the via your Singpass. Source: Register for an Intent to Sell via the My Flat Dashboard if you have not done so. Otherwise, select the Seller Overview under the My Profile header tab. You will be able to view your flat’s details, such as the address, flat type, floor area, and remaining lease balance. Here, you would need to select the create listing option and assign the listing’s managing rights to either yourself if you intend to sell independently or to your agent (salesperson) if you wish for them to manage the sale process. In the latter case, you would need to enter the salesperson’s CEA registration number, and they would have 3 days to accept the appointment to create the listing. Assuming you’re managing the listing on your own, you would next need to upload the property images. You can upload up to 10 images, excluding the original floor plan, which will be automatically provided by HDB. Each image must be at least 1024 pixels by 768 pixels and should not exceed 10MB in size. You will then need to enter your contact details, which will be used by potential buyers and their salespeople to contact you. Providing your email address is required, while your phone number is optional. Once done, you will be directed to indicate your intended listing price. You can refer to the price range of nearby flats within 200m over the past 6 months or use HDB’s to estimate your sales proceeds. As part of the RFL service, you will be automatically prompted if the listing price exceeds the highest transacted price by 10% or more. Therefore, ensure you indicate a suitable price. Lastly, you would need to write a description of the flat’s attributes that you wish to highlight to potential buyers. You would also need to answer a few general questions pertaining to whether you require a temporary extension of stay and if you will be applying for enhanced contra facility for the sale of the flat. With that, you can submit the listing for publishing. Once the listing goes live, you can share the listing link directly to other platforms, make subsequent edits, or deactivate if you have granted an Option to Purchase to a buyer. Additionally, you can create appointment slots at the Seller Overview tab. Click on the preferred dates and time slots on the calendar to set up viewing appointments with prospective buyers. You can manage your appointments and even set notification reminders before your viewing appointments. The RFL service will be launched in two phases. The soft launch on 13 May 2024, will provide sellers and their appointed agents early access to list their flats on the portal. Once the RFL service is officially launched later in the month, it will be available to flat buyers, allowing them to begin transactions with flat sellers. For now, the RFL service is free of charge and sellers would able to keep their listing on the HDB Flat Portal as long as they have a valid Intent to Sell or grant an Option to Purchase to a buyer.