News

Cash refund of ez-link card stored value can be obtained at any TransitLink ticket office

We refer to the Forum letter,

We refer to the Forum letter, (Dec 14). Customers can request a cash refund of the stored value on ez-link cards that are not corrupted or expired at any TransitLink ticket office and retain their cards. This applies to all ez-link cards and charms, including commemorative and special edition cards. Customers may also choose to spend the remaining value in their ez-link cards at retail acceptance points, before the date of expiry. The full list of retail merchants can be found . Customers may also contact the ez-link hotline on 6496-8300 for other queries. Senior Manager, Marketing Communications EZ-Link